- Assess geographic area and customer base to establish preparedness measures
- Review the utility infrastructure, processes, and operations
- Inventory and audit existing physical security systems
- Assess cyber vulnerability and protection
- Recommend employee training and background check procedures
- Develop recommended security improvements by applying and refining the AwwaRF/Sandia models for public water systems
- Update Emergency Response Plans, incorporating an Incident Command System for managing emergencies that require interagency coordination, and other specific measures to address the threat of contamination and sabotage
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